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Admin Tools

#15848 403 Error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by lesc1 on Wednesday, 24 April 2013 13:16 CDT

lesc1
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.9)
PHP version: (5.3.16)
MySQL version: (5.1.68-cll)
Host: (optional, but it helps us help you)
Admin Tools version: (2.5.3)

Description of my issue:

When attempting to access Admin Tools Professional after installing it over a non professional version the message "403 - An error has occurred." is returned. "Access forbidden" and "Return to Control Panel" also appears.

Following this I installed the latest developer version 3A2CDEE(Alpha) but this made no difference.

At the moment I'm unable to access Admin Tools Professional.

nicholas
Akeeba Staff
Manager
Installing 3A2CDEE(Alpha) does solve the problem. If this didn't work for you please try installing this version on your site twice in a row, without uninstalling it in between the reinstallations. This should convince Joomla! to overwrite the affected files and fix the issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

lesc1
I installed 3A2CDEE(Alpha) twice but still had the problem. After trying again it worked.

Thank you

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