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Admin Tools

#15841 403 - An error has occurred - NOT ON USER MANAGER!

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 24 April 2013 06:35 CDT

user65650
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes (a while ago!)
Joomla! version: 2.5.9
PHP version: 5.3.17
MySQL version: 5.1.68
Host: Krystal Hosting
Admin Tools version: 2.5.3

Description of my issue:

First off, I love this component along with Akeeba Backup, how can anyone live without these two components??!

I do have an issue though... I have searched the forums but can only find issues with people having a 403 Error on the User Manager as a result of Admin Tools blocking any User changes. This is not the same problem.

I am seeing a '403 - An error has occurred - Access Forbidden' message when I simply try to access the Admin Tools component via the Components menu. This happened after an update a month or so back (sorry, I can't remember the version number, and was so busy I didn't have time to look into it further or request help until now). I have tried to update to the newer versions and it still says the same error with the latest Admin Tools version 2.5.3 installed.

I have tried uninstalling completely and reinstalling but to avail.

Any ideas? As a result I am unable to change any of the settings in Admin Tools.

Thanks

David

nicholas
Akeeba Staff
Manager
I've just uploaded a new dev release which fixes this issue. It has to do with some leftover code from the olden days (before I developed our FOF framework) and recent changes I made in FOF, included with Akeeba Backup. Please install the dev release and I'll be publishing an updated Admin Tools version later this week. The dev release is very stable. It only contains bug fixes since the last version and we're just a couple more tests away from releasing it as stable.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user65650
Prompt reply as always! Thank you Nicholas, I'll do that now :)

David

nicholas
Akeeba Staff
Manager
Please let me know if that works. I've only tested it on my own site and one local test site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user65650
Worked a treat!

All up and running again.

Thanks so much :)

nicholas
Akeeba Staff
Manager
You're welcome and thank you for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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