Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: latest
Description of my issue:
Hi,
I have a client who tries to login to the backend. I use the admin whitelist to grant access to the backend. Their external IP is added tot the whitelist. But now when they try to log in Direct Admin detects their internal IP (192.168.*.*) and does not grant them access to the backend. How is it possible that their internal IP is detected by Admin Tools?
This client uses a proxy for internet access. When they turn this off they do get acces to the backend. So the proxy somehow sends their internal IP?
Adding their internal IP adresses tot he whitelist is probably not very safe, because other could also (easily?) somehow fake/use these IP's?
Is it possible that the request form their proxy sends multiple IP addresses and Admin Tools picks maybe the first one?
Any thoughts on this? Tanks!
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: latest
Description of my issue:
Hi,
I have a client who tries to login to the backend. I use the admin whitelist to grant access to the backend. Their external IP is added tot the whitelist. But now when they try to log in Direct Admin detects their internal IP (192.168.*.*) and does not grant them access to the backend. How is it possible that their internal IP is detected by Admin Tools?
This client uses a proxy for internet access. When they turn this off they do get acces to the backend. So the proxy somehow sends their internal IP?
Adding their internal IP adresses tot he whitelist is probably not very safe, because other could also (easily?) somehow fake/use these IP's?
Is it possible that the request form their proxy sends multiple IP addresses and Admin Tools picks maybe the first one?
Any thoughts on this? Tanks!
