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Admin Tools

#15629 htaccess redirect loop

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 03 April 2013 03:43 CDT

user69722
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes, read all related to htaccess and redirects
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? all of them
Joomla! version: 2.5.9
PHP version: 5.3.23
MySQL version: 5.5.30
Host: www.mailborder.com
Admin Tools version: 2.5.3

Description of my issue:

I used the .htaccess maker to create a new .htaccess file. When I try to access Mijoshop's component on the admin backend, I get an internal server 500 too many redirects.

Bad URL: https://www.example.com/administrator/index.php?option=com_mijoshop

This also includes any submenu items for this component.

I am going to submit a ticket with Mijoshop, but they are of course going to ask me if I submitted a ticket with you. I have checked other components and they do not exhibit the same behavior. Have you seen similar problems with this in the past? I saw one ticket related to Paypal payments and IPN's with htaccess, but no others.

nicholas
Akeeba Staff
Manager
The only thing that comes to mind is that you have enabled non-www to www redirection in the .htaccess Maker but MijoShop is trying to use the non-www URL. Please try disabling that option in .htaccess Maker and regenerate your .htaccess. IMPORTANT! You will need to clear your browser's cache, quit your browser (if you're on a Mac use CMD-Q, don't just close the window) and restart the browser before being able to test the fix.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user69722
Yes, that appears to have been the problem. These guys at Mijoshop do quirky crap with their code sometimes. I caught them once using hard-coded directory structures instead of JPATH on some items. I had to manually hack and provide them with the solution. Fortunately, they changed it in a future version.

Anyway, feel free to remove my domain from my first request and make the ticket public.

nicholas
Akeeba Staff
Manager
All right. Made public as per your request.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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