Admin Tools

#15611 Err 310 too many redirects

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by nicholas on Tuesday, 02 April 2013 03:57 CDT

Tuesday, 02 April 2013 01:57 CDT

user40674

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.9
PHP version: 5.3.22
MySQL version: 5.1.66-cll
Host: (optional, but it helps us help you) 5quidhost
Admin Tools version: attempted install of update to 2.5.3

On install of this upgrade to admin tools, attempting to access admin tools from the back end gives a Err 310 failure.

Tuesday, 02 April 2013 03:30 CDT

nicholas

Please clear your browser's cache, quit (if you're on Mac OS X use CMD-Q, don't just close the window) and restart your browser and retry. If this doesn't help please try to download and install Admin Tools 2.5.3 package on your site twice (this is important) without uninstalling anything in between. Then please clear your browser's cache, quit and restart the browser and visit Components, Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 02 April 2013 03:47 CDT

user40674

Thanks for your very prompt reply. Reloading the package twice and clearing the cache cured the problem. Please close this ticket.

Tuesday, 02 April 2013 03:57 CDT