Support

Admin Tools

#15487 Whats the Username??

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Tuesday, 16 April 2013 18:00 CDT

user73821

Description of my issue:

I just signed up and purchases the Admin Pro Tools.

When I got the confirmation email is  designated my user name as: wardvansighem

I have no idea where this came from as it certainly wasn't anything I chose...

Needless to say I went immediately into my profile and WAS NOT ABLE TO CHANGE THIS???

I don't want "wardvansighem" as a user name so please tell me what I have to do to get this changed even if it means setting up a whole new account and moving my subscription to this account.

Please Help!

Thank you.

Kevin
 
 

nicholas
Akeeba Staff
Manager

Dear Kevin,

You chose your username in the subscription page, in the "username" field. Of course you can't change this after subscription (it would create very important side-effects, that's why Joomla! doesn't allow it). If you tell me your intended username I can tell you if it's free and change it for you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user73821

Sorry I must have missed that part?

I would lik my username to be KingWeb...

Please let me know if that's available.

Thank you for your prompt response.

nicholas
Akeeba Staff
Manager

Your username has been changed. You will most likely need to log out of our site and back in.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user73821

Ok thanks and sorry for the "hassle"...

One question I do have on the Admin Tools is:

1. I don't want any "security" on my local development box...only on my live site. So what is the best way to do this?

Do I just only make all the neccessary settings after I have uploaded my site to "live" or is there a way to NOT apply settings when I'm on my local box?

Thanks again,

Kevin 

nicholas
Akeeba Staff
Manager

Hello Kevin,

Simple solutions work best. Once you restore your site to your local server just disable the System - Admin Tools plugin. When restoring back to the live server just enable this plugin. If you're wondering, that's exactly what I do :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user73821

Exactly what I was looking for!

Thanks again for the quick response and help.

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!