Support

Admin Tools

#15425 Live update not supported

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 14 March 2013 11:52 CDT

user41123

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.9
PHP version: 5.3.x
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.5.3
 
Hi Nicholas,
 

Already before updating to AT Pro 2.5.3 the button Live update has changed to "Live Update not supported". This occurs as well in my local WAMP- environment as in my live site. After this message I had to download the update from your website and installed it in WAMP with the Joomla Extension Manager. Also after upgrade to AT Pro 2.5.3 the same message "Live update not supported" appears again. Is this normal?
For the record: allow_url_fopen is enabled as well as in WAMP as on the live site.

I also noticed that the Bad behaviour options are still visible in the WAF settings. I supposed you removed this option according to the release note? I checked it again after clearing the cache but the options are still available.

Greetings, Paul

nicholas
Akeeba Staff
Manager

Give it a couple of hours. The CDN is not updated.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user41123

................ and updated! Sorry for my impatience, Nicholas!

Greetings, Paul

nicholas
Akeeba Staff
Manager

No problem! CDN updates can take anywhere from ten seconds to a few hours :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!