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Admin Tools

#15398 Admin Tools: Post-installation configuration error

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 13 March 2013 15:53 CDT

user73126

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.9
PHP version: 5.3.22
MySQL version: 5.1.68-cll
Host: Webby Enter
Admin Tools version: Pro, most current

Description of my issue: Admin Tools: Post-installation configuration error

When I click: Apply settings

I get the following error:
Fatal error: Call to a member function getValue() on a non-object in /home/jkbsyste/public_html/joomla/administrator/components/com_admintools/models/cpanel.php on line 130

Ideas?

Thanks for your time.
--
JamesKB

nicholas
Akeeba Staff
Manager

Please install the latest dev release from https://www.akeebabackup.com/download/developer-releases/admin-tools-professional/F448EA5.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user73126

I've installed the dev release you suggested. Now sometimes when I click "Componets->Admin Tools" I get the same error. Other times once I'm into Admin Tools and click the Admin Tools "Back" button I get that error. Also there is an error message on the Joomla Admin page, see attachment. Something is not right.  :)

nicholas
Akeeba Staff
Manager

This is unrelated to Admin Tools. That message tells you that Joomla! is unable to load its Control Panel. Can you please provide the exact steps to replicate this issue?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user73126

Here are the steps I just took:

1. Loged on as administrator: Joomla! Control Panel displays

2. Clicked   Components->Admin Tools
    a. on a blank white page received this error message displays: Fatal error: Call to a member function getValue() on a non-object in /home/jkbsyste/public_html/joomla/administrator/components/com_admintools/models/cpanel.php on line 130

3. Clicked browser back: Joomla! Control Panel displays again

4. Clicked Components->Admin Tools again: Received the same error as in 2 above.

etc.... etc....

I'd be glad to give you my administrator logon info in a Private ticket if you would like to have a look yourself.

Thanks again for your time.
--
JamesKB

nicholas
Akeeba Staff
Manager

Please follow these instructions https://www.akeebabackup.com/home/news/55-general/1502-troubleshooting-instructions-for-feb-2013-releases.html with a difference: instead of installing the stable release, install the dev release.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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