Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)
Description of my issue: I wanted to purchase a subscription to the Admin Tools Pro and I purchased I guess a component called subscription ... is there any way you can fix that??? I wanted the Admin Pro and Backup Pro components. I'm very sorry for the mistake on my part...
#15306 I think I purchased the wrong thing...
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a
Latest post by nicholas on Wednesday, 06 March 2013 02:27 CST
Tuesday, 05 March 2013 13:06 CST
barkley
Tuesday, 05 March 2013 14:24 CST
nicholas
Akeeba Staff
Manager
No problem! I changed your subscription to the one you really wanted, adjusting the duration based on the price difference. You will have to log out and back in to our site to get the proper access rights to your downloads.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 05 March 2013 15:08 CST
barkley
I logged out and back in ... on two separate machines and I still don't see the download link for the Admin Pro Tools ... sorry to be a pain on this...
Tuesday, 05 March 2013 15:26 CST
nicholas
Akeeba Staff
Manager
Can you please retry logging out and back in now?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 05 March 2013 15:30 CST
barkley
Perfect!!! I'm in... thanks!
Wednesday, 06 March 2013 02:27 CST
nicholas
Akeeba Staff
Manager
You're welcome :)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!