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Latest post by user41123 on Wednesday, 27 February 2013 15:26 CST
Hi Nicholas,
Because I wanted one subscription for Admin Tools Pro and Akeeba Backup Pro I switched to Essentials.
Now I noticed in my subsription that my Admin Tools license, which is valid till june 2013, is still active but my Akeeba Backup Pro license, which is valid till november 2013, is disabled.
My Essentials license is now valid till februari next year. Can you confim that this is the right procedure?
Greetings, Paul
Hello Paul,
Yes, this is the correct purchase. You've hit a limitation of the "Subscription levels relationship" feature in Akeeba Subscriptions. Even though both relationships (AKEEBABACKUP to ESSENTIALS and ADMINTOOLS to ESSENTIALS) is being used to determine the discount, only one of them is used to replace the existing subscriptions. You can ignore the ADMINTOOLS subscription which is still active. You have done the correct purchase.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Ok, thanks Nicholas.
Greetings, Paul
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