Support

Admin Tools

#15183 fatal error: allowed memory sizer exhausted

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by victorwooten on Wednesday, 27 February 2013 07:30 CST

Tuesday, 26 February 2013 05:30 CST

victorwooten

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.9.
PHP version: 5.3.21-1~dotdeb.0
MySQL version: 5.5.28-1~dotdeb.0
Host: alfahosting
Admin Tools version: 2.5.1.

Description of my issue:

after updating to the newest version i cant access admin tools anymore. (by the way i also cant access akeeba backup - see another thread. its the same site.)

there comes an error:

Fatal error: Allowed memory size of 37748736 bytes exhausted (tried to allocate 71 bytes) in /var/www/.../libraries/fof/less/parser/parser.php on line 1387

 

thanks.

 

Tuesday, 26 February 2013 06:06 CST

nicholas

Please try installing the latest developer's release from https://www.akeebabackup.com/download/developer-releases/akeebapro.html

If you cannot access Joomla!'s extensions installer page, please remember to disable the System - System Restore Points plugin.

Do note that even though the dev release is marked as "alpha" it's actually the same release as 3.7.0 with one important change: I have updated Akeeba Strapper which is used to provide the CSS and Javascript for the backend. In version 3.7.0 this used a LESS parser to generate the CSS on-the-fly which I believe is the source code of the issues being reported with 3.7.0.

Please do confirm the fix. I will need to have some positive feedback before I can release a 3.7.1 version.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 February 2013 06:44 CST

victorwooten

since installed the dev version of akeeba backup, admin tools is working again too!

thanks!

 

Tuesday, 26 February 2013 06:54 CST

nicholas

Awesome! Thank you for the feedback :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 27 February 2013 07:30 CST

victorwooten

Thank YOU! :-)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!