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#15168 update problem in akeeba subscriptions

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 26 February 2013 00:28 CST

user68512

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (2.5.9)
PHP version: (5.3.20)
MySQL version: (5.5.30-log)
Host: (bluehost)
Admin Tools version: (unknown)

Description of my issue:

 

I have just tried to upgrade my akeeba subacriptions to the latest version and I get this response?

JInstaller: :Install: Cannot find XML setup file

Invalid package type. The update can not proceed

I am sorry to send this ticket through Admin tools but I cannot find where I can send a new ticket under Akeeba subscriptions.

Hope you can help?

nicholas
Akeeba Staff
Manager

Please try downloading the package again and upload it to your server (instead of using the Live Update). If that doesn't work, please make sure (by asking your host) that the maximum download size and maximum POST size in PHP is over 3 Megabytes.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user68512

Thanks to you that worked a treat

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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