Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version:1.5.26)
PHP version: (unknown)
MySQL version: (unknown)
Host: (Private server)
Admin Tools version: (

com_admintools-2.2.10-pro.zip

)

Description of my issue:

 

After upgrade of Joomla and Admintool I always get a 404 error when protecting administrator folder — Other site on same server work perfectly?

404 error

Access Log —>- [19/Feb/2013:08:56:57 -0500] "GET /administrator/index.php?option=com_admintools HTTP/1.1" 404 683 "xxxxxxxxxx/administrator/index.php?option=com_admintools&view=adminpw" "Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28"

 

 

Error Log —> [Tue Feb 19 08:06:50 2013] [warn] [client 208.94.104.3] mod_fcgid: stderr: PHP Warning:  is_file(): open_basedir restriction in effect. File(/var/www/xxxxxxxxxx/webplugins/system/admintools/admintools/main.php) is not within the allowed path(s): (/var/www/xxxxxxxxxx/web:/var/www/clients/client2/web3/tmp:/var/www/tradsf.com/web:/srv/www/tradsf.com/web:/usr/share/php5:/tmp:/usr/share/phpmyadmin:/etc/phpmyadmin:/var/lib/phpmyadmin) in /var/www/clients/client2/web3/web/libraries/joomla/filesystem/file.php on line 373

I already uninstall and reinstall, I even drop the database, I will try again and manually check that all admintools foder are out before reinstalling. Wher should I look to be sure...

in plugin system I have admin8.php and xml?

 

Forget this —This is something else...

I uninstall - Drop database

Check Manually

• administrator/components/com_admintools
• components/com_admintools
• plugins/system/admintools
• plugins/system/admintools.php (file)
• plugins/system/admintools.xml (file)

reinstall —> com_admintools-2.2.10-pro.zip

 

• Install Component Success

  Security and utilitarian tools for Joomla! site administrators You can download translation files directly from our CDN page. Admin Tools Installation Status ExtensionStatus  Admin Tools Component Installed Framework on Framework (FOF) Already up-to-date ModuleClient mod_atjupgrade Admin Installed PluginGroup Plg_admintools System Installed Plg_oneclickaction System Installed Plg_atoolsupdatecheck System Installed Plg_atoolsjupdatecheck System Installed

 

In component —> Apply No auto email —> no Joomla emails —> Apply

Apply Fix Permissions

Cleanup Temp Directory

Repair -optimize table

Create Master Pass

Password Protect Admin = 404 error 

No more access to administration until I take out the htacces a& pass in the administrator

 

This is an upgrade - Was working before...

Yes they probably change that from when the site was first install....

I already send them a note... will come back if resolved

Probably that open_basedir

I try to overrule in php.ini but obviously their setting seem to take over...

OK I‘M GETTINTG THERE!

The error come from

 

mod_fcgid: stderr: PHP Warning:  is_file(): open_basedir restriction in effect. File (/var/www/xxxx/xxxx/xxxx/webplugins/system/admintools/admintools/main.php) is not within the allowed path(s):

The directory where my joomla file are allowed is “web” if you look at the address up there

webplugin are together — It should be web/plugins

I have to fix this....

where this is control in Admin ?  - What files

 

This is my High performance server — I have 3 — 1.5 sites there and the security need to be tight

 

Do you think the htaccess can be responsable? give a nice 301 redirect.....

 

I need to find the problem....

I have this version installed on other servers (Bluehost) and I have no problem at all - I reinstall Admin and  check the path given.

Open_basedir can be modyfy by server admin...

Another site on that server seem ok... 2.1.14 

 

I will install 2.1.14 to see if the version of admin have something to do with it?

2.1.14 do the samething

I reinstall 2.2.10

I get those error after setting a master password and setting the waf and geoblock

 

[Thu Feb 21 07:45:28 2013] [warn] [client 208.94.104.3] mod_fcgid: stderr: PHP Warning:  require_once(/var/www/xxx/xxx/xxx/web/administrator): failed to open stream: No such file or directory in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxx.com/administrator/index.php?option=com_admintools&view=wafconfig

[Thu Feb 21 07:45:28 2013] [warn] [client 208.94.104.3] mod_fcgid: stderr: PHP Fatal error:  require_once(): Failed opening required '' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxx.com/administrator/index.php?option=com_admintools&view=wafconfig

[Thu Feb 21 07:45:28 2013] [warn] [client 208.94.104.3] mod_fcgid: stderr: PHP Fatal error:  Class 'JLoader' not found in /var/www/xxx/xxx/xxx/web/libraries/loader.php on line 161, referer: http://www.xxx.com/administrator/index.php?option=com_admintools&view=wafconfig

 

[Thu Feb 21 07:46:53 2013] [warn] [client 208.94.104.3] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxx.com/administrator/index.php?option=com_admintools&view=geoblock

 

 

OpenBasedir

 

/var/www/xxx/xxx/xxx/web:/var/www/xxx/xxx/web3/tmp:/var/www/xxx.com/web:/srv/www/xxx.com/web:/usr/share/php5:/tmp:/usr/share/phpmyadmin:/etc/phpmyadmin:/var/lib/phpmyadmin

 

 

 

Disabled Functions:

Disabled Functions: show_source,system,passthru,exec,popen,proc_open,eval

 

 

 

This is a 1.5 site from the start — I will audit the core 1.5 to see if something is missing

The working site on the same server don’t have the disabled functions....

 

Just audit the files everything is there...

Those are the error after I try the administration password and reach the administration with an error 404

 

After password and 404

[Thu Feb 21 07:51:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:51:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Warning:  require_once(/var/www/xxx/xxx/xxx/web/administrator): failed to open stream: No such file or directory in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:51:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Fatal error:  require_once(): Failed opening required '' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:51:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Fatal error:  Class 'JLoader' not found in /var/www/xxx/xxx/xxx/web/libraries/loader.php on line 161, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

 

[Thu Feb 21 07:56:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:56:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Warning:  require_once(/var/www/xxx/xxx/xxx/web/administrator): failed to open stream: No such file or directory in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:56:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Fatal error:  require_once(): Failed opening required '' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:56:56 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Fatal error:  Class 'JLoader' not found in /var/www/xxx/xxx/xxx/web/libraries/loader.php on line 161, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

 

[Thu Feb 21 07:57:21 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=waf

[Thu Feb 21 07:57:31 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools

[Thu Feb 21 08:02:37 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admin&task=sysinfo

[Thu Feb 21 08:02:37 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Warning:  require_once(/var/www/xxx/xxx/xxx/web/administrator): failed to open stream: No such file or directory in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxxx.com/administrator/index.php?option=com_admin&task=sysinfo

[Thu Feb 21 08:02:37 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Fatal error:  require_once(): Failed opening required '' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/xxx/xxx/xxx/web/administrator/components/com_cpanel/admin.cpanel.php on line 17, referer: http://www.xxxx.com/administrator/index.php?option=com_admin&task=sysinfo

[Thu Feb 21 08:02:37 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Fatal error:  Class 'JLoader' not found in /var/www/xxx/xxx/xxx/web/libraries/loader.php on line 161, referer: http://www.xxxx.com/administrator/index.php?option=com_admin&task=sysinfo

[Thu Feb 21 08:11:37 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966

[Thu Feb 21 08:11:45 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/

[Thu Feb 21 08:12:39 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_installer

[Thu Feb 21 08:12:50 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php

[Thu Feb 21 08:13:08 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_versionverificationtool

[Thu Feb 21 08:16:13 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_versionverificationtool

[Thu Feb 21 08:17:15 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools

[Thu Feb 21 08:17:26 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools

[Thu Feb 21 08:17:28 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=dbtools&task=optimize&tmpl=component

[Thu Feb 21 08:17:38 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools

[Thu Feb 21 08:18:21 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=adminpw

[Thu Feb 21 08:18:23 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=adminpw

[Thu Feb 21 08:18:44 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=adminpw

[Thu Feb 21 08:18:45 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966, referer: http://www.xxxx.com/administrator/index.php?option=com_admintools&view=adminpw

[Thu Feb 21 08:19:33 2013] [warn] [client xxx.xxx.xxx.x] mod_fcgid: stderr: PHP Notice:  Undefined variable: continent in /var/www/xxx/xxx/xxx/web/plugins/system/admintools/pro.php on line 1966

Do you think it’s possible that because —> 

Failed opening required '' (include_path='.:/usr/share/php:/usr/share/pear')

are not in the autorized by open_basedir

/usr/share/pear is not in

The actual base_dir

/var/www/xxx/xxx/xxx/web:/var/www/xxx/xxx/web3/tmp:/var/www/xxx.com/web:/srv/www/xxx.com/web:
/usr/share/php5:/tmp:/usr/share/phpmyadmin:/etc/phpmyadmin:/var/lib/phpmyadmin

Located in /libraries/loader.php (line 17)

 

loader.php is there - 644 and normal 1.5 content....