Support

Admin Tools

#15086 subscription custom fields issue

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 19 February 2013 16:02 CST

user68512

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:

I know this ticket is really for Admin Tools - however I cannot find where to send a ticket for akeeba subscription.

I have an issue with two fields and they are not extra fields I have added they are the standard fileds.

"Address (continued from above)

and

Register as a business

I appear to have all the correct information for every other field except these two, I do not know where I can alter them.

Not sure what I should be doing.

 

nicholas
Akeeba Staff
Manager

I dont understand your question. These are standard fields in Akeeba Subscriptions. The first one is an optional field used to enter extra address information (e.g. building name, flat number, ...). The other one is a radio selection. It's either Yes or No. You can't go wrong with it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user68512

Thanks for getting back to me.

I kept being told that the fields were not all filled in, and yet when I looked they all were and all seemed to be correct.

I have now solved the problem.

I had had the required coupon code set to yes, and once I changed that it all worked.

Many thanks again

Sandra

nicholas
Akeeba Staff
Manager

OK, that makes sense :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!