Support

Admin Tools

#15059 IP blacklisted but still security exception

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Tuesday, 19 March 2013 18:00 CDT

Ewoudv

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.9
PHP version: 5.3.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.4.4

Description of my issue:

Hi there,

Yestereday I got dozens of Security Exeptions of one IP address. I immediately added the IP address to the Site IP Blacklist, but today I got from the same IP address again about 25 secutity exceptions.

The exception is: tmpl= in URL. They added tmpl= in URL to my website URL.

I couldn't find anything about it in the tickets and documentation. I am not sure if it is meant to be working like this but I rather check it.

Thanks,

Ewoud

nicholas
Akeeba Staff
Manager

Admin Tools ships with the blacklist feature disabled. Have you enabled it in the Configure WAF page?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Ewoudv

Too bad you don't have emoticons. Otherwise I would have selected the embarrassed one.

It is the second option in the WAF configuration I see now. Thanks for pointing it out to me. And also that quick on a Sunday.

nicholas
Akeeba Staff
Manager

No problem :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!