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Admin Tools

#15043 Error updating admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 15 February 2013 02:00 CST

Sidiropoulos

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes all
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes all
Joomla! version: (2.5.9)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (2.2.5)

Description of my issue:

Hello

When i try to update admin tools to the latest version (from 2.2.5 to 2.4.4) i get this error:

JInstaller: :Install: Cannot find XML setup file

Invalid package type. The update can not proceed.

I didn't something about errors in updating in documentation

Thanks in advance

nicholas
Akeeba Staff
Manager

Please follow all of the instructions on this page: https://www.akeebabackup.com/instructions/1436-admin-tools-download-id.html

Please pay special attention that you must follow all of the instructions, especially those in the last two paragraphs.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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