Description of my issue:
Sorry, but I don't know what my Download ID is - have tried with login username for the site...
Kindly,
Kaliya
#15040 Download ID
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by kaliya on Thursday, 14 February 2013 11:04 CST
Thursday, 14 February 2013 10:19 CST
kaliya
Thursday, 14 February 2013 10:37 CST
nicholas
Akeeba Staff
Manager
Log in to AkeebaBackup.com. On the right hand side there is a vertical menu. Click on My Instructions. I believe the rest is self explanatory.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 14 February 2013 10:40 CST
kaliya
Hi Nicholas,
Thanks for your fast reply :)
When loading Instructions I get:
403 - You are not authorised to view this resource.
I'm logged in and have downloaded Admintools Pro...
Kindly,
Kaliya
Thursday, 14 February 2013 10:42 CST
nicholas
Akeeba Staff
Manager
Try logging out and back in. This is Joomla!'s ACL permissions caching kicking in. After a log out and log in you should be able to see those pages.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 14 February 2013 10:51 CST
kaliya
Hi,
I found the ID and tried to update, but got htis:
Warning
JInstaller: :Install: Cannot find XML setup file
MessageInvalid package type. The update can not proceed.
Thursday, 14 February 2013 10:58 CST
nicholas
Akeeba Staff
Manager
Did you follow the last and very important step of the Download ID instructions?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 14 February 2013 11:00 CST
kaliya
Yes - ID is entered and accepted (No warning in AT Panel)...
Thursday, 14 February 2013 11:02 CST
nicholas
Akeeba Staff
Manager
That's not the last step :) The last step is this:
Click on the button next to the Joomla! update status one (the second on the topmost row in the main control panel area). Depending on your update status it may read "Up to date", "UPDATE FOUND" or "Live Update is not supported". No matter what it reads, click on it. On the new page, please click on the "Refresh update information" button.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 14 February 2013 11:04 CST
kaliya
Hi,
Thanks - working now :)
Kindly,
Kaliya