Support

Admin Tools

#14971 Cannot edit plg_admintools

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Sunday, 10 February 2013 02:47 CST

Sunday, 10 February 2013 00:33 CST

user68512

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (2.5.9)
PHP version: (5.3.2)
MySQL version: (5.5.30-log)
Host: (bluehost)
Admin Tools version: (pro-2.4.4)

Description of my issue:

I have just recently changed the super user id. I am trying to edit the plg_admintools as per your documentation (I am working my way through it and making changes accordingly) and get this message when I try to edit the plugin.

  • Check-out failed with the following error: The user checking out does not match the user who checked out the item.
  • You are not permitted to use that link to directly access that page (#10079).

I assume this is because of the change of the user ID.  How can I overcome this problem?

Many thanks

Sandra

Sunday, 10 February 2013 02:47 CST

nicholas
This is indeed a consequence of changing your user ID. You can use the Global Check-In feature of Joomla! to unlock all checked out items.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!