Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 2.5.8
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: Newest
Description of my issue:
Hi Nichoas!
Sorry, if this is already addressed in documentation, but I couldn't find it when searching under "spambot"
My developer's IP is flagged and when trying to login she get's
"Sorry, your login failed because you have been flagged as a spammer by a match of your details in our spambot database. If you are a genuine visitor, then we apologise. Please contact us to get the issue resolved."
I tried adding the IP to the Whitelist and turning off honeypot and these diod not work, Could you please help? The IP address is: [12:24:14 PM] simoid software: 124.253.6.217
Thank you,
Bill