Support

Admin Tools

#14791 404 after activated Redirect index.php to the site's root

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Tuesday, 26 February 2013 18:00 CST

mostlyseven

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.8
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.4.4

Description of my issue:

I thought my issue was solved in ticket #14723 but there is still one mistake which occurs NOT ALWAYS.

Every link is working correctly exept for one link. "Zimmeranfrage"

If you hover over this link it says: http://www.web-start.at/demo/de/zimmeranfrage-faaker-see

But the moment you click on it, it sometimes rewrites the url somehow to: http://www.web-start.at/demo/de/ranfrage-faaker-see
I did try to rename the link several time in the menu but it always seems to cut of exactly the first 5 characters !

I saved the menu links new.

The mistake it give is from the joomla debug console is:

  1. Kategorie nicht gefunden
    Call stack #FunctionLocation1 JSite->dispatch() JROOT/index.php:42 2 JComponentHelper::renderComponent() JROOT/includes/application.php:197 3 JComponentHelper::executeComponent() JROOT/libraries/joomla/application/component/helper.php:351 4 require_once() JROOT/libraries/joomla/application/component/helper.php:383 5 JController->execute() JROOT/components/com_content/content.php:16 6 ContentController->display() JROOT/libraries/joomla/application/component/controller.php:761 7 JController->display() JROOT/components/com_content/controller.php:74 8 JCacheControllerView->get() JROOT/libraries/joomla/application/component/controller.php:718 9 ContentViewCategory->display() JROOT/libraries/joomla/cache/controller/view.php:98 10 JError::raiseError() JROOT/components/com_content/views/category/view.html.php:56 11 JError::raise() JROOT/libraries/joomla/error/error.php:251

Β 

As is said before it DOESN'T ALWAYS gives this mistake. This mistake happens maybe every 5th time you trying to call the page and is does happen in different browsersΒ  as well.

I don't know if it helps, but I attach the htaccess.txt file.

Thank you very much for your help

Best regards,

Sabine

nicholas
Akeeba Staff
Manager

This sounds like caching gone wrong. Try clearing your browser's and your site's cache.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mostlyseven

Hi nicholas,

I cleared the joomla cache - it is set to normal caching 15 min.

I cleared the cache on all 3 testbrowsers, I did get an error in firefox in the beginning and then the next 5 times none. I did as well get a error in chrome and then the next 5 times none.

Maybe it did work....... Since I am working on this site online, I guess that I should now and then clear the cache....

But will customers have this problem as well? or is it because of me working on this site?

Kind regards,

Sabine

nicholas
Akeeba Staff
Manager

Your guess is as good as mine. What I understand is that there was a caching issue. In any case now that you have cleared the site's cache any issues your clients have should be resolved once they close and restart their browser, i.e. most likely tomorrow.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mostlyseven

Hi Nicolas,

I tried again a view times andthe 404 error is there again. As well in firefox and chrome. Sometimes.

What I don't understand that this only happens with this 1 link:

The link http://www.web-start.at/demo/de/zimmeranfrage-faaker-see is a fabrikar form.

On the original website I switched of the index.php rewrite because of the 404 errors and now they never occur.

But the links look awfull with the index.php in it......

Should I give you my login so you can have a look inside of joomla?

Thank you for all your help. I hope we can solve this soon......

Β 

Sabine

nicholas
Akeeba Staff
Manager

I think that "demo" in the link shouldn't be there. If you are using a SEF component maybe you have to purge its URL cache.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!