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Admin Tools

#14663 Crashed my website

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 14 January 2013 05:12 CST

Monday, 14 January 2013 05:01 CST

user67819

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 1.6.6
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:

 

Hi I just installed Admin Tools pro and am now getting this error:

Fatal error: Call to undefined method JDatabaseMySQLi::nq() in D:Sitesfowlesdevelopments.co.ukpublic_htmlpluginssystemadmintoolsadmintoolspro.php on line 2618

 

How can I uninstall this maually via FTP please?

 

 

Monday, 14 January 2013 05:05 CST

nicholas

Please remove the following directories:

  • plugins/system/admintools
  • plugins/system/oneclickaction
  • components/com_admintools
  • administrator/components/com_admintools

Please remember that we no longer support Joomla! 1.6 and our latest versions MUST NOT be installed on Joomla! 1.6. As you found out, trying to do that will break the site. You will need an older version which is compatible with Joomla! 1.6. According to our Version Compatibility page only Admin Tools 2.1.x is available for Joomla! 1.6. You can download it from https://www.akeebabackup.com/download/admintools/admintools-2-1-14.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 14 January 2013 05:07 CST

user67819

Hi many thanks for your quick reply, by removeing these files will this correct the error message related to the SQL as well?

Monday, 14 January 2013 05:08 CST

nicholas

Yes. removing those folders will remove Admin Tools files. This will allow you to have access to your site. You can then install Admin Tools 2.2.14.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 14 January 2013 05:10 CST

user67819

Perfect will give that ago now, many thanks.

Monday, 14 January 2013 05:12 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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