Support

Admin Tools

#14619 Compatibilty query

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 11 January 2013 11:18 CST

user71495

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 1.5.20
PHP version: 5.2.17
MySQL version: 5.0.96-community
Host: serv.co.za
Admin Tools version: 2.4.4-pro
 
Description of my issue: I looked at the compatibility page, but couldn't work out whether Admin tools version 2.4.4 would be compatible with my version of Joomla. I wanted to use Admin tools to make updating of my Joomla version simpler and to improve security of my site. Not sure if I'll be able to use it. Could you confirm whether it will be compatible or not? Fantastico only has a newer version of Joomla 1.5 listed - not even 2.0! Many thanks

nicholas
Akeeba Staff
Manager

If you look at the Joomla! 1.5 row it tells you the compatibility status with

  • PHP 4.x: None
  • PHP 5.0: None
  • PHP 5.1: None
  • PHP 5.2: 2.2.x
  • PHP 5.3: 2.2.x
  • PHP 5.4: None

Why would you think that version 2.4.4 would be compatible with Joomla! 1.5?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user71495

Thank you for the reply. In that case, kindly send me a version of Admin Tools that is compatible with Joomla 1.5 or refund the subscription I paid as I won't be able to use the product.

nicholas
Akeeba Staff
Manager

As per the information in our compatibility page you have to download Admin Tools 2.2.10 from our download page. As for the refund, it will not be granted as per our refund policy to which you agreed on when subscribing to our site. The rationale is that the compatibility information is public (you don't need to subscribe to see it), the public download page for Admin Tools does state that Admin Tools 2.2.10 is the last version for Joomla! 1.5 and we do provide a contact form for pre-sales information.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user71495

Great, will download the compatible version. No problem regarding the refund - as long as I have a version that works. Thanks for the support

nicholas
Akeeba Staff
Manager

Yep, 2.2.10 does work just fine. I know from personal experience :) I still have one site I manage left in Joomla! 1.5.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!