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Admin Tools

#14596 GEOip Error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 09 January 2013 02:11 CST

Tuesday, 08 January 2013 17:55 CST

charles99

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown) 2.5.8
PHP version: (unknown) 5.3
MySQL version: (unknown) 5
Host: (optional, but it helps us help you)
Admin Tools version: (unknown) 2.4.4

Description of my issue:

 

I am running into a GEOip error when I try to use my Event Booking component and ned to know how I can fix this error!

 

Fatal error: Cannot redeclare geoip_load_shared_mem() (previously declared in /home/mysite/public_html/administrator/components/com_admintools/helpers/geoip.php:236) in /home/mysite/public_html/geolocation/geoip.inc on line 258

 

Everytime one of my members go to join an event then pay for it they get this error! I have placed an WAF Exceptions for my Event Booking COmponent after AT blocked it.   So whatever is happening AT seem to be at the heart of it. 

 

And thanks for any help you can give....

 

 

 

Tuesday, 08 January 2013 18:01 CST

nicholas

This is not an issue in Admin Tools but in another extension(?). I can see that the file in question is /home/mysite/public_html/geolocation/geoip.inc. This file is not in a standard Joomla! location and I can't tell you which extension it is. It is, however, doing something stupid: it loads geoip.inc without checking if it's already loaded. Admin Tools does this check, but since it loads first it correctly determines that it hasn't been loaded and, well, loads it in order for its GeoIP features (from GeoBlock to security logging) to work! Please find the developer of the other extension or whoever put that file on your site and ask him to do the smart thing and actually check if geoip.php is loaded before trying to reload it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 08 January 2013 18:37 CST

charles99

Damn you are fast!

 

And I found the problem after posting!  Check the file and there is no if statement in it.  I am going to send them a support ticket now!   just when I think we are ready to launch I run into this! I quess thats how the internet works.... 

Thanks

Wednesday, 09 January 2013 02:11 CST

nicholas

He he, I'm pretty fast with support :) I'm glad you figured this out!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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