Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? N/A
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (Joomla! 2.5.8 Stable [ Ember ] 8-November-2012 14:00 GMT)
PHP version: (5.3.15)
MySQL version: (5.5.23-55)
Host: (HostGator)
Admin Tools version: (N/A YET)

Description of my issue:

I would like to purchase the AkeebaDeluxe package.  I already have a subscription to AkeebaPro but I want to also use Admin Tools and maybe some of your other software.  So, I am wondering if you prorate for upgrades like this?  My AkeebaPro expires on April 25th.

Thank you very much for considering this. :-)

Here is my data:

ID 09953 User scarney (Sean Carney) Level AKEEBAPRO Valid From 2012-04-25 Valid To 2013-04-25 Active Payment Completed Total amount paid € 40.00 Subscribed on 2012-04-25

Thank you very much Nicholas,

I purchased it just now.  When I went to check out I was surprised to see a 20 Euro discount and wondered if maybe there was a discount I was not aware of.  I also placed my 10 Euro discount code in, just in case you were giving me both discounts.  Anyhow, the discount coupon you gave me did NOT work but I paid 65 Euros because of the 20% discount so I am not complaining.  But, I did want you to know that the 20 Euro discount was there.  And, just in case... was I supposed to be getting both the 20 Euro discount and then an additional 10 Euros on top of that?  Seems almost too good to be true... But... I would certainly take it if it was offered.   :-)

Sean Carney

I purchased the full package.  You can certainly close out this ticket now.  Thanks.