Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes (All)
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes (All)
Joomla! version: 2.5.8
PHP version: (unknown)
MySQL version: (unknown)
Host: Heart Internet
Admin Tools version: 2.4.3
Description of my issue:
Hi!
First of all, we wish your team a Great New Year!
We’re contacting you because we recently purchased Admin Tools Professional, mainly because one of our clients had many security problems. Everything worked fine until the last days of december when the administrator link (http://www.carpowerimprovement.com/administrator?CPI1234567) has begun to give an error (HTTP 500 Internal Server Error).
We’re trying to understand if it has something to do with your recent update or if it’s another security breach.
We tried to erase the component manually by deleting all files and folders of admin tools via ftp and we also deleted all admin tools database tables. But the result is the same: HTTP 500 Internal Server Error when trying to access site administrator.
So, if you could enlight us of this we would be very grateful.
Thanks!
Best regards,
Ricardo Carvalho (RexDot.com)
