Support

Admin Tools

#14440 Cannot change user groups for users

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by user70697 on Wednesday, 19 December 2012 06:49 CST

user70697

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? None seem relevent
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Joomla! 2.5.8 Stable [ Ember ] 8-November-2012 14:00 GMT
PHP version: 5.2.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.4.3

Description of my issue:

Since installation, I am unable to change user groups for users, I get a 403. I tried deactivating the component but the problem persisted. Any advice would be appreciated.

user70697

Sorry, found the solution in another ticket I hadn't seen, ticket can be closed.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!