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Admin Tools

#14378 JUser::_load: Unable to load user with id:

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by nicholas on Thursday, 13 December 2012 03:56 CST

Thursday, 13 December 2012 02:32 CST

johnniek2

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (1.5.26)
PHP version: (5.3.18)
MySQL version: (

  5.1.65-cll

)
Host: (Linux panther.directrouter.co.uk 2.6.18-308.11.1.el5 #1 SMP Tue Jul 10 08:48:43 EDT 2012 x86_64)
Admin Tools version: (Admin Tools Professional 2.2.10)

Description of my issue:

when I try to delete a user or change his properties, it always switches back to Super admin or I get the message: JUser::_load: Unable to load user with id: 86

I have set "Disable editing backend users' properties" to no but it doesnt help?

Thursday, 13 December 2012 02:40 CST

nicholas

Most likely you used the feature of Admin Tools which changes the Super Administrator ID. Please read the following for more information and troubleshooting advice:

https://www.akeebabackup.com/documentation/admin-tools/adminuser.html

https://www.akeebabackup.com/documentation/troubleshooter/atsaid.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 December 2012 02:52 CST

johnniek2

I read both articles and they sound a bit 2 technical for me :(

what feature? I havent used anything that isnt installed or set by default?

can I just not only disable that feature? if yes where can I find it?

would uninstalling the component help?

Thursday, 13 December 2012 02:58 CST

nicholas

Have you used the "Super Administrator ID" button in Admin Tools?

If yes, you have used it: you must follow what the articles say to restore your old administrator ID. There's a reason why this features comes with a big fat warning and asks for your consent before going on.

If no, you have not used it: your problem is not related to Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 December 2012 03:30 CST

johnniek2

It states

Congratulations! You are already using a secure Super Administrator ID. Click on the Back button to return to the Control Panel page.

 

does this mean its used?

I have never used it (as I can recall)

I dont know the use of it :(

Edited by johnniek2 on 2012-12-13 03:30 CST

Thursday, 13 December 2012 03:56 CST

nicholas

This means that at some point you have used it. This leaves us with the fix discussed in the documentation. Mind you, what I wrote in the documentation is the easy version of the process...

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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