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#14359 Error 500 when try to add item to Blacklist

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Wednesday, 12 December 2012 05:43 CST

Tuesday, 11 December 2012 16:17 CST

klabog

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Joomla! 2.5.8 Stable [ Ember ] 8-November-2012 14:00 GMT
PHP version: 5.3.2-1ubuntu4.17

MySQL version: 5.1.63 (?)
Host: (optional, but it helps us help you)
Admin Tools version: Professional 2.4.3


Description of my issue:

When I invoke the link to add an IP to the blacklist (Security Exeption Log Page) I get an error 500 with the following content (sorry its in German but I think you will get the important information):

Beim Abrufen von http://gr7.org/administrator/index.php?option=com_admintools&view=log&task=ban&id=3447&b21e933fcbc6977b98f280c8efeb0e6a=1 ist auf der Website ein Fehler aufgetreten. Möglicherweise wird sie gerade gewartet oder ist falsch konfiguriert. HTTP-Fehler 500 (Internal Server Error): Beim Versuch des Servers, die Anforderung zu verarbeiten, ist eine unerwartete Bedingung aufgetreten. What can I do? Regards, Klaus

Wednesday, 12 December 2012 01:47 CST

nicholas

Please read this: https://www.akeebabackup.com/support/admin-tools/14225-security-exceptions-log-2.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 12 December 2012 05:35 CST

klabog

Thanks Nicholas - solved my problem.

About your doubts of efficiency using the permanent blacklist y have another expirience. I had a lot of intents to manipulate my page from China and with permanent blocking I reduced the attacs to nearly cero.

I don't mind the colateral effects to legal access - when I block 500 IPs there are still some more remaining. :-)

Regards, Klaus

Wednesday, 12 December 2012 05:43 CST

nicholas

Hello Klaus,

Thank you for the feedback! I don't have a lot of Chinese hackers attacking, but I do get a lot from Turkey (presumably because there's an ongoing hackers' war between Turkey on one side and Greece and Cyprus on the other one – my company is in Cyprus and I'm Greek, so...). The automatic IP bans do work just fine for me and I really do have legitimate Turkish clients as well. I guess it's a matter of weighing your options. If you don't expect signifficant traffic from China it's more effective for you to do permanent IP bans :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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