Support

Admin Tools

#14306 Kayako TinyMCE

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 07 December 2012 09:13 CST

Friday, 07 December 2012 04:20 CST

user68528

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: Latest

Description of my issue:

Hi

I have kayako installed in subdirectory: /support of the joomla .htaccess is blocik TinyMCE:

403 Forbidden - http://domain.com/support/__swift/thirdparty/TinyMCE/tiny_mce_gzip.php?js=true&core=true&suffix=&themes=advanced&

 

How to fix?

 

Thanks

Friday, 07 December 2012 09:13 CST

nicholas

Please follow the instructions on this page: https://www.akeebabackup.com/documentation/troubleshooter/athtaccessexceptions.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!