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Admin Tools

#14253 admin username changed?

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 04 December 2012 07:17 CST

user67887

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.8)
PHP version: (5.2.17)
MySQL version: (5.5.27)
Host: (visual-fusion and hostgator)
Admin Tools version: (2.4.3)

Description of my issue:

I have 4 Joomla websites hosted at visual-fusion.com and 1 Joomla website hosted at hostgator.com

All in same conditions: Joomla 2.5 and Admin Tools.

At Hostgator I can use the Administrator secret URL parameter. At visual-fusion no.

When I receive emails from Admin Tools with updates I click the link and update the websites.

Recently, (one or two weeks), I cannot login to this websites at visual-fusion.com. At hostgator, no problems.

While logged-in through the Admin Tools updater email link, I saw that the administrator username and name was changed to admin and Super User respectively. I tried to login with that username and my password but didn't work.

With PHPMyAdmin, I changed the password and now I can login again.

So I think that, for some reason, during an update, Admin Tools has changed my Joomla admin username, name and, as it seams, its password.

Can you tell me why this could happen? Probably related with the Administrator secret URL parameter feature?

At least, I hope that this could not have been done by an hacker.

Best Regards,

Carlos

nicholas
Akeeba Staff
Manager

Admin Tools will NEVER change your username, full name or password. It may only change your super administrator's numeric ID but only if you tell it so and positively prove to Admin Tools that you have read and understood what it is about to do. Even in this case your username, full name and password DO NOT CHANGE. One thing is for sure: you're barking at the wrong tree. Something else has done this modification.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user67887

Thank you for the quick and clear answer, Nicholas.

Well, than I don´t know what it could be. As extras, besides Admin Tools, I´m only using JComments and a google analytics plugin. If someone can give me a hint on this issue, I would appreciate.

Chears.

nicholas
Akeeba Staff
Manager

I would run an audit on the site, making sure this is not the result of a hacking script.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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