Support

I have an question about Akeeba Subscription. I signed up for the this service because I need help setting up my subscription service but now I see I am unable to submit a new ticket. 

Where may I address my question?

 

Thanks.

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting?Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.6)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:

Yes, please do so. I read the subscription options, incorrectly. I thought I could get support for Akeeba subscriptions for a year, I did not realize that the options were for seperate programs.

Thank you.

I am still having a problem submitting a new ticket. When I go to the support page it does not allow me to create one for Akeeba Subscriptions. only for Admin Tools, backup etc...

Hello-

I have logged in and out several times of your website, but it still has not updated my access privileges. It does show that my subscription has changed but I still cannot make a ticket.

Thanks.

Valerie

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.