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#14115 error in joomla 3 after install of admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 13 November 2012 10:57 CST

Tuesday, 13 November 2012 09:25 CST

johnniek2

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (3.0.2)
PHP version: (5.3.16)
MySQL version: (5.1.65)
Host: (optional, but it helps us help you)
Admin Tools version: (latest)

Description of my issue:

after install I got this error:

An error has occurred.
0 SQL=SELECT `u`.`id`,`u`.`email` FROM `geihd_user_usergroup_map` INNER JOIN `geihd_users` AS `u` ON(`g`.`user_id` = `u`.`id` WHERE `g`.`group_id` = '8' AND `u`.`block` = '0' AND `u`.`sendEmail` = '1'
can not enter into backend nether fron end anymore?
posted on jomla forum, nobody heared about it... any help

Tuesday, 13 November 2012 09:36 CST

nicholas

Please try removing the directories:

  • plugins/system/atoolsjupdatecheck
  • plugins/system/atoolsupdatecheck
  • plugins/system/akeebaupdatecheck

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 13 November 2012 09:38 CST

johnniek2

I have initiated a complete back up restore from CP now, do you think the problem is in this 3 directories?

Tuesday, 13 November 2012 09:41 CST

nicholas

My guess is that you have an older version of Akeeba Backup and you've hit a known bug in plugins/system/akeebaupdatecheck (the update email notification plugin for Akeeba Backup).

Otherwise, the code under the plugins/system/atoolsjupdatecheck or the plugins/system/atoolsupdatecheck directory was not updated when you upgraded Admin Tools, causing the problem you are experiencing.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 13 November 2012 09:44 CST

johnniek2

I have restored my site to a working state, should I install latest plugins from both to check if its gonna happen again? or one by one?

Tuesday, 13 November 2012 09:51 CST

nicholas

I would recommend turning off the Akeeba Backup Update Check plugin because it has a known issue under Joomla! 3.0. Wait until I release Akeeba Backup 3.6.10. You can enable Admin Tools' plugins as long as you are running Admin Tools 2.4.2 (the very latest version at the time of this writing).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 13 November 2012 10:50 CST

johnniek2

Understood !

thank you :-)

Tuesday, 13 November 2012 10:57 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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