Support

Admin Tools

#14091 Billing issue

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by nicholas on Monday, 12 November 2012 06:24 CST

Monday, 12 November 2012 06:06 CST

user70094

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:

Last week I bought an Akeeba Pro Subscription for Admin Tools - ID Number 15163

Today I attempted to buy a 2nd Subscription to use Admin tools on a second web site. ID Number 15294 Somehow I accidentally extended my original subscription.

Can you help me achieve 2 subscriptions to cover 2 web sites asap please

Monday, 12 November 2012 06:10 CST

nicholas

Hello Robert,

You only need one subscription. One subscription gives you the right to install and use our software on an unlimited number of sites.

Since you renewed early, you got a 30% discount on the price of the second subscription. I'd suggest that you keep it that way; your subscription will be active until 2014. Alternatively, I can convert your second subscription into a 6 month Akeeba Backup Professional one. Just let me know which of the two alternatives you prefer.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 12 November 2012 06:22 CST

user70094

Hi Nicholas

Thanks for the swift response on that. My mistake.

I think I'll follow your suggestion and leave it as an active subscription running until 2014

 

Many thanks


Robert

Monday, 12 November 2012 06:24 CST

nicholas

You're welcome, Robert!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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