Support

Admin Tools

#14056 Joomla Update Issue

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 09 November 2012 06:27 CST

user69234
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.7
PHP version: 5.2
MySQL version:
Host: Crucial
Admin Tools version: 2.4.1

Description of my issue:

Just attempted to update Joomla from 2.5.7 to 2.5.8 within Admin Tools

It does not seem successful and whenever I try to navigate to any part of my site whether it be the Joomla admin or my website homepage a popup box appears asking me to save a php file.

nicholas
Akeeba Staff
Manager
The problem you are describing cannot occur because of an upgrade. It is either a problem with your .htaccess file or a server setup issue. If you can reproduce the issue after removing your .htaccess file and visiting your site's frontpage please contact your host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!