Support

Admin Tools

#14047 Update Joomla

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 08 December 2012 18:00 CST

gmedia01
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting?YES
Have I read the documentation before posting (which pages?)?YES
Joomla! version: 2.5.7
PHP version: 5.3.17
MySQL version: 4.1.22
Host: Godaddy VPS
Admin Tools version: 2.4.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I try to update Joomla 2.5.8, but I get the attached error. I hope this helps.

Chris

nicholas
Akeeba Staff
Manager
Already answered in the documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

gmedia01
The only thing is, I have other sites updating to Joomla 2.5.8 from 2.5.7 just fine from our same server using admin tools. Also, when I go to Extension Manager --> Update it also says "There are no updates available at the moment. Please check again later." on the site in question.

So, what should I do?

Chris

gmedia01
I changed the temp directory, and it works now. Nothing else was working.

Thanks for the info Nick!

Chris

nicholas
Akeeba Staff
Manager
Admin Tools, just like the Joomla! updater itself*, caches the update information for a few hours. If a new Joomla! release is published in the meantime it doesn't "see" it. You can click the "Joomla! Core Up to date" icon and then click the refresh button. This will forcibly fetch the update information from joomlacode.org and it will now "see" the available update.

* Actually, the core Joomla! update is based on Admin Tools' update since Joomla! 2.5.1. There are a few slight changes, mainly regarding the way it fetches the update information, but the bulk of it is the same.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

nicholas
Akeeba Staff
Manager
Oops, our posts crossed paths :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!