Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.7)
PHP version: (5.3.17)
MySQL version: (5.1.56)
Host:
Admin Tools version: (2.4.0)

Description of my issue:

I am using the Google automatic translator, regret the errors.
I appear professional version options. I uninstalled the component, I deleted the files and folder within the installation, I checked the database and reinstalled the professional application. Installs without problems, then indicate the download id.
We've cleared the cache, entered administration from different browsers, but still missing the options and menus "professional" version of admin tools.

What is the problem? How can we solve?
Thank you!

I downloaded the professional version, I've installed 2 times as I mentioned, but there are still no options for the professional version. On the same server and same hosting options, I have other sites that if I could install the professional version, but in this particular no. I uninstalled, deleted all files and folders "admintools" DB cleaned, and reinstalled 2 times the professional version, but still missing the options for the professional version. What shall I do?

As I stated at the beginning of the message, we are using the Pro version all the time, we do not have the files "core".
No error message appeared. However, after a few days, we found that all options are now surely have been some kind of problem of cache administration ..

Many Thanks,