Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.7
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Admin Tools version: Pro
Description of my issue:
Issue is accounts and not technical. We would like to upgrade to Deluxe subscription to gain access to UNitE. We have current subscription to AT Pro (until 24/1/2014) and BU Pro (until 24/7/2013), when we go to upgrade the discount shown is 20eur making the deluxe subscription 65 eur plus tax.
If subscription only starts from today until 17/10/2013 we loose a lot of the current subscription time and it make the upgrade expensive compared to starting fresh. Can tell us the best way to upgrade to Deluxe and renew the current product. If we pay the 65 eur now when would our subscription run until.
I hope you get the idea that we are trying to determine the best way to upgrade to the full deluxe package without loosing time on the current subscription.
Thank you