Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.5.3
MySQL version: 5.5.20
Host: dreamtimeline.com
Admin Tools version: (unknown)

Description of my issue:

I am hosting using Amazon EC2, and it is behind a load balancer. I dare not do IP whitelisting because I think it is taking the IP address of the load balancer rather than the client - as per this login email below.

Is the Admin Tools able to look at the other HTTP headers to get Client IP address?

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Hello,

We would like to notify you that user dtladmin has just logged in to the administrator back-end area of your site, Dream Timeline, using IP address 10.201.219.126, coming from (unknown country), (unknown country). The browser used identifies itself as 'Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1'.

If this is expected you need to do nothing about it. If you suspect a hacking attempt, please log in to your site's back-end immediately and activate Admin Tools' Emergency Off-Line mode at once.

Best regards,
The Dream Timeline team

Currently there is only a single node behind the load balancer, yet the idea is that we will be able to spin up multiple (EC2) servers with the same code base pointing to the same Amazon RDS database.

It is set up to be sticky for sessions, so in theory someone connecting will still talk via the same Joomla Instance.

Thanks.

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