Support

Admin Tools

#12917 Forgot Secret Administrator URL

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 10 July 2012 11:40 CDT

Tuesday, 10 July 2012 10:56 CDT

user23854
Hi,

I forgot the secret administrator URL that I set in Admin Tool. As a result, I can't access the backend of my Joomla site.

How to fix this?

Thanks

Tuesday, 10 July 2012 11:40 CDT

nicholas
You can just follow our troubleshooting instructions to regain access to your site's back-end and fix the problem :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!