Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.5
PHP version: (unknown)
MySQL version: (unknown)
Host: Bluehost.com
Admin Tools version: latest

Description of my issue: I recently installed Admin Tools. Last night the administrative backend of my site (www.etctestprep.com) showed that an update was available. I could choose to keep 2.5.4 or update to 2.5.5. I have tried both options to no avail. After upgrading to 2.5.5 my Joomla shows that it is up to date. When I click the check mark I am shown my version (2.5.5) and the Full installation package (see attachment). I can chose to re-install 2.5.5 or reload the information from the server.

Per instructions in another ticket, I have waited 6 hours+ for the site to take the update.

I am not sure where to go from here, I CANNOT get past this point to access my backend.

I have another site that also has Akeeba backup, but has not got admin tools on it and the install went fine.

Let me rephrase, I can get the back end of the site, but I can't get past the screen I sent. So I need to wait until 24 hours from the upgrade time for the cache to clear? Is there a way I can do this manually from the control panel of my host?

After logging into my backend, this is the first page I see, the first attachment I sent is the second page I see after clicking the Check mark that says "Joomla! is up to date".