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Admin Tools

#12645 Cannot configurei WAF from new install

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 13 June 2012 10:46 CDT

Wednesday, 13 June 2012 08:54 CDT

user48505
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:


I just installed admin pro for the first time. when I try to configure the WAF I get the following error message:

Forbidden
You don't have permission to access /administrator/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I really need to get this working as I have only just completed a restore after my site was hacked.


My host says its a .htaccess issue or a script issue.

Please hlpe!

Wednesday, 13 June 2012 09:51 CDT

nicholas
Are you hosted on Rochen?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 13 June 2012 10:06 CDT

user48505
yes I am...

Wednesday, 13 June 2012 10:15 CDT

nicholas
OK, this is a configuration issue with Rochen. I have already explained that to them, through another user. Their mod_security2 settings block all extensions which are using a well-formed URL inside their POST variables. When Rochen's default setup "sees" http:// or https:// in the POST data inside a variable which contains brackets or curly braces it throws the error message you mentioned. They don't want to change their obviously wrong settings and they shift the blame back to developers, trying to make you think that I am stupid. It's not just my component affected, though. It's every single component which allows its users to enter a customisable URL in the POST parameters. But I digress.

I got tired of Rochen's lousy customer service and I wrote a workaround, to be released in the next version. In the meantime you may install our latest dev release. Despite being labelled as alpha, it's actually the exact code I am going to release as a stable version later this week.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 13 June 2012 10:27 CDT

user48505
Thanks for the latest development release.
Works like a dream :)

Many thanks

Wednesday, 13 June 2012 10:46 CDT

nicholas
Thank you for your positive feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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