Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.3.10
MySQL version: 5.5.20
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.5.1
Host: Ubuntu LTS 10.04
Admin Tools version: 2.2.6

Description of my issue:

Hi Nicholas,

After updating Admin Tools to version 2.2.6, I'm getting the by now familiar message "You need to specify your Download ID before you can receive updates for Admin Tools Professional". As you suggested in several other topics, I manually installed version 2.2.6 without uninstalling first. Unfortunately it doesn't solve the problem.

Do you have any other suggestions?

Regards,

Pieter-Jan

Hi Nicholas,

I read the step-by-step instructions before. But since the Download ID was already there, I just closed the Options window without changing or saving anything.

This time I explicitly re-entered the Download ID and saved it. That seems to do the trick.

Thanks again for your help.

Kind regards,

Pieter-Jan