Support

Admin Tools

#12637 JTableMenu: :_getNode Failed - Error building Admin Menus

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 12 June 2012 15:41 CDT

Tuesday, 12 June 2012 15:24 CDT

mcanimal
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.4
PHP version: 5.2.17
MySQL version: mysqli 5.5.23
Host: hostgator
Admin Tools version: most recent

Description of my issue:
I am receiving error: JTableMenu: :_getNode Failed - Error building Admin Menus

The error started occurring when I tried to upload Admin Tools Pro to my Joomla 2.5.4 site at www.kdepp.com/mcah. This site is a migrated version of my Joomla 1.5.26 site at www.mcanimalhospital.com

The new Joomla 2.5.4 version will be installed at www.mcanimalhospital.com after I work all the bugs out.

I installed Admin Tools Pro on the 1.5 version then tried to install on the 2.5 version and received errors.

I have found that this error is common when migrating joomla 1.5 to 2.5 and the cause is a missing ID=1 menu item. I have corrected that issue, but am still getting this error.

Tuesday, 12 June 2012 15:29 CDT

nicholas
This is a known Joomla! extensions installer bug. I have already documented its workaround in our installation troubleshooting page under the "Joomla! 1.6/1.7/2.5 installation problems" header. This is all I can do. You can always pester the bug squad to fix it. I was hoping that I would have some time to contribute a patch, but this seems to be completely out of the question for the foreseeable future. Besides, last time I tried to submit a patch for this issue it was rejected.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 12 June 2012 15:36 CDT

mcanimal
thanks, Yes I had already done your workaround to no avail. Was hoping for a more complete solution.

Tuesday, 12 June 2012 15:41 CDT

nicholas
Unfortunately there is no solution at this moment :( You wouldn't know how many clients with the same problem across different components I have every week.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!