Support

Admin Tools

#12547 Bug Report: WAF IP backlist dissapears at the backend...

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 04 June 2012 05:38 CDT

user9198
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 2.5.4
PHP version: 5.3.2-1ubuntu4.14
MySQL version: 5.1.61-0ubuntu0.10.04.1
Host: gigas.com
Admin Tools version: 2.2.6

Description of my issue:
There are 2 very rare issues:
1) I always order a new PHP Scanner before to update an addon and again after the update to mark as safe the new changes...
>> Today PHP Scanner results reported close to all the files (4400 of 4600) as new
ones when that is not true..
2) WAF Site IP Backlist shows no one record through the backend but all the records are still present inisde its DB xxxx_admintools_ipblock table

Please, pay a look to the attached picture of the backend and the phpmyadmin panel (both made at the same time)

Your guide to solve this issue will be welcome and this report will help to solve the reported issue on future updates,

Thansk in advance for your attention,
Rgrds,
Gammx1

user9198
[SOLVED] 2nd reported issue; Seems it is something related to the backend Dysplay# field located at the backend bottom page (changing it from 50 to All shows again all the records. Very sorry for posting so quickly.

nicholas
Akeeba Staff
Manager
Yes, this is a limitation of Joomla!. I have two choices:
- Use the global list limits (which I currently do). This means that sometimes you have to reset the list length and/or click on the First page link to see the items on a page when navigating between views.
- Do not use the global list limits. In this case every time you'd go into a view you'd always see the first 10 items.

Since the second side-effect is more irritating when administering your site I decided to stick with the first alternative.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user9198
Thanks Nicholas!
I must say you that I have lost the admintools custom configs. as far as WAF and htaccess maker custom settings concern twice in the past (but very ramdomly and never related to a restoring the site.. etc) and may be that's the reason why I'm not feeling 100% safe, yet.
I didn't report that because I had no opportunity to link that problems to any punctual change or restoring process, and as I said just happened twice during last 3 months...
May be to have an AdminTools whole configs backup option that could be possible to download and keep safe locally should be an additional option to be considered to have included on future release(s).
Just consider that as 'feature request' and you will have always the last word.
Anyway I'm very happy with all your work & wonderfull documentations you have shared with your Akeebabackup & AdminTools components.
Rgrds,
Gammx1

nicholas
Akeeba Staff
Manager
The loss of WAF settings was an unrelated issue affecting very few hosts. I fixed that in 2.2.5. I have considered an import/export feature, but it's more complicated than you may think. I am especially concerned about the case where you try to import settings exported by a different version of Admin Tools which may have less options. In that case the value of the options not present in the original configuration would be undefined, potentially causing unexpected behaviour (the default values would ultimately take effect).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!