Admin Tools

#12546 Blank page on backend after Admin Tools update to 2.2.6

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

n/a

PHP version

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Admin Tools version

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Latest post by kuk on Monday, 04 June 2012 04:54 CDT

Monday, 04 June 2012 03:50 CDT

kuk

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26
PHP version: 5.3.13
MySQL version: 5.1.20
Host: Intranet
Admin Tools version: 2.2.6

Description of my issue: I make an update for Admin Tools 2.2.6. - the update out from Admin Tools failed (because of internal security settings). So I did over the Joomla installer - got one error: Framework of Framework installtion failed.

Ok but now I no access any more for the backend - a blank page only. Tried to unpublished the pluging via PHPMyAdmin - no sucess. Deleted all sessions and caches after each try. Senseless.

Something easy what I can do?

Monday, 04 June 2012 04:11 CDT

nicholas

First, let's do a manual uninstallation to make sure that Admin Tools files are removed from your site. Using an FTP programme, please remove the following files and directories, in the order outlined below:

plugins/system/admintools.php
plugins/system/admintools
plugins/system/atoolsjupdatecheck.php
plugins/system/atoolsupdatecheck.php
administrator/modules/mod_atjupgrade
components/com_admintools
administrator/components/com_admintools

The download Admin Tools Professional to your PC. Extract the ZIP file and copy the fof directory into your site's libraries directory, overwriting existing files. You should now be able to log back in to your site and install Admin Tools again.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 04 June 2012 04:54 CDT

kuk

Thanks a lot for your quick answer! :)

I didn't await this so I reinstalled the site from my backup already.
Nevertheless it is good tip for the 'next time' or for other users.

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