Support

Admin Tools

#12413 GoDaddy Site Scanner

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 24 May 2012 12:43 CDT

bondnvak
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.54
PHP version: 5.3.8
MySQL version: 5.0
Host: Hostgator
Admin Tools version: 2.2.5

Description of my issue:

Re: Go Daddy Site Scanner
Subject: Security exception (SQLi Shield and DFI shield) emails

I have placed their IP address on whitelist (Bad Behaviour integration and Auto-ban Repeat Offenders, although not enabled), in the hope that would resolve; but I'm still getting flooded with emails. I'm sure it's a setting thing, but would appreciate some help how to resolve.

Thanks

Neil

nicholas
Akeeba Staff
Manager
I'm not sure what you are asking? Do you want me to tell you how to disable the emails? Or something different?

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

bondnvak
Hi Nicholas,

No it's ok, I have already disabled the email/s.

I just didn't understand why the firewall was treating the IP
as a threat, given that i placed it on a whitelist.

It turns out that it was a huge backlog of emails coming in
that was causing the actual problem (now cleared).

I have included a complete list of Godaddy's Scanner IP's,
that might be of help to others:

Your text to link here...

Thanks

nicholas
Akeeba Staff
Manager
All right, that makes sense. Thank you for the update!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!