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Admin Tools

#12401 Admin Tool restart automatically

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 11 July 2012 18:00 CDT

user44935
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (1.5.26)
PHP version: (5.2.9)
MySQL version: (5.0.45 )
Host: (optional, hoststar.ch)
Admin Tools version: (2.2.5)

Description of my issue:
hello,

First, my english is very poor, I'm french.
I realized that since a few days, my Admin Tools don't work perfect....I had a Master Password, a Password-protect Administrator and Administrator secret URL parameter but when I check the next day, everything is empty, no Master Password, no Password-protect Administrator and no Administrator secret URL...everything is empty and I have to set them again and again....
Also, in the ".htaccess Maker" configuration at the section "Exceptions", I put changed "templates/my_template_name" but everyday it change's as "templates/your_template_name_here"

Any help will be appreciate.

Best regards,

Michel

nicholas
Akeeba Staff
Manager
Bonjour Michel,

Excusez moi mon français trop mauvais :) Vous pouvez installed notre dernière version de development qui répare ce problème. Si ca ne marche pas, répondre-vous ici à nouveau s'il vous plaît. Merci!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user44935
Votre français est parfait...I had installed the developpment version and I waiting for tomorrow to see what will hapened.
Merci infiniment.

nicholas
Akeeba Staff
Manager
You're welcome! Please let me know if that worked :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user44935
Hi Mr Nicholas,

Now, I don't have acces to my administrator using secret URL so I have disable the plugin "admin tools" using phpMyAdmin and after login I saw that It work...but now I have to solve why the administrator secret URL don't work...

Thanks.

nicholas
Akeeba Staff
Manager
No idea. Are you using accented characters or characters with diacritics (like é, è, å, ø, ü, î) in your secret key? If so, it may not work with some browsers. Try using only ASCII characters a-z and 0-9 in your secret key.

Moreover, on some hosts you have to access your administrator as
http://www.example.com/administrator?secret
on some others as
http://www.example.com/administrator/?secret
and on some very picky host as
http://www.example.com/administrator/index.php?secret

The last alternative seems to be the one which works on 99.99% of hosts out there.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user44935
I don't use accented characters or characters with diacritics (like é, è, å, ø, ü, î) in my secret key....my secret key is like that:http://www.example.com/administrator/?AS1ei7ZU

But in the past, my secret key work perfect and after I got the first problem I had explained....

nicholas
Akeeba Staff
Manager
I answer to 600-700 requests every month, you can't really expect me to remember all that information :) In any case, did you try the /administrator/index.php?secretkey method I suggested above?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user44935
I had tried a lot of time what you suggested /administrator/index.php?secretkey but it not work for me...
I think, the problem is from my server(host) because I had Admin tools(Admin Tools Professionnel 2.2.5) with my another website and it work perfect...
I will uninstall my actual admin tools and I will back to Admin Tools Professionnel 2.2.5 and we will see what....

nicholas
Akeeba Staff
Manager
Hm, I don't think that a downgrade will help but I'm very curious of the result. Please let me know if that worked.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user44935
ok, I will let know if it work or not

user44935
Hi,
I have uninstall and installed the version 2.2.6 and everything work perfect.
Thank you very much Mr Nicholas

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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