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#12103 Admin Tools Ajax error: ERROR: AJAX Loading Error: Forbidden

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by nicholas on Thursday, 26 April 2012 08:19 CDT

Thursday, 26 April 2012 07:35 CDT

user61040
Mandatory information about my setup:Trying to upgrade from J1.5.23 to 1.5.26

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.23
PHP version: 5.3.10
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: latest

Description of my issue:Trying to upgrade from J1.5.23 to 1.5.26 using admin tools. When selecting upgrade now I get an ajax error: ERROR: AJAX Loading Error: Forbidden

Thursday, 26 April 2012 08:19 CDT

nicholas
This means that there is something on your server (most likely a .htaccess file not generated by Admin Tools, or a server protection) which prevents the restore.php file –used by Admin Tools to extract the Joomla! update file– to load.

If you are desperate in using Admin Tools for the update, you can try renaming your site's .htaccess file(s), the one in your site's root and the one which may be present in your administrator directory.

However, I would argue that you can follow a much easier approach. Download the upgrade archive, using the link provided by Admin Tools. Extract it locally. Upload everything (except the installation directory, if there is one) to your site, overwriting existing files. That will upgrade your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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