Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Joomla! 2.5.4 Stable
PHP version: 5.2.17
MySQL version: (unknown)
Host: (justhost)
Admin Tools version: 2.2.5

Description of my issue:
I have successfully install ATPro on 3 domains. 2 of the domains are working great!!! The funny thing is I have 2 installations with the same Host (justhost) 1 of the installations works great and the other does not. The security log does not work on one of the sites. I do get emails when I log in but nothing else.

The site that is not working is the main account on the hosting account. The site that is working is a joomla installation on an add on domain.

I reinstalled the component over the existing install and it still does not work.

I am stumped because the 2 of the 3 installs are working great!!! I think the product is awesome!

Nick,

Unfortunately that didn't work. I tried that just before I jumped on the forum. It is a little strange because the component works on the other site on the same server with no hassles.

On the problem site, the emails are working because I do get a notification when I log in and I'm assuming I may have emails sent to me when the security exception log is tripped - but it is empty

the components I have installed are:
ATpro
Akeeba Backup
Sobipro
AiContact safe
Community Builder

sorry I wasn't descriptive enough

I have not seen any other triggers such as "geo ip block, bad behavior, log in failures, anything

There has not been one thing recorded on the security exception log. I have specifically tried to trip the log by entering an incorrect password and nothing - it doesn't register of email me.

In essence the security exceptions log is completely empty

I'm not trying to be a downer on the component - as a matter of fact - one of the other site blocked an ip for bad behavior which makes me feel go because it had a site defaced.

BTW - I also tried another installation over the previous and I have not received any notifications.

I'm thinking about uninstalling and reinstalling

nicholas,

It seems I may have fixed it - I uninstalled the component and re-installed it

I tried logging into admin area with the wrong password - it registered on the security exception log and I DID receive the email.

I will give it a couple of days and see what happens - but don't sweat it

Thanks for the great component!