Support

Admin Tools

#12044 Not able to register

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 19 April 2012 20:59 CDT

user49710
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: Joomla! 2.5.4
PHP version: 5.2.17
MySQL version: 5+
Host: hostgator.com
Admin Tools version: pro 2.2.5

Description of my issue:

Hi, users are not capapable of registering to the login module. I checked everything and tried everything, and the only reaction i got was a message at the bottom left of IE from a windows XP saying there was an error on the page.. All other OS and browsers act dead to the form. Do you think the updates may have caused this, do you have any idea how we can solve this because, as you can imagine it's very damaging... I did try to unblish the extension and such, i tried so many things and i'm out of ideas... thank you so much

nicholas
Akeeba Staff
Manager
Since you tried disabling the plugin and the problem persisted, it is not caused by Admin Tools' WAF. Besides, You have a Javascript error. The only possible interference by AT is the .htaccess file generated by .htaccess Maker not allowing something to load. In this case, the documentation of the .htaccess Maker does contain the troubleshooting instructions necessary to determine the required exceptions you need to add to the .htaccess Maker. But it doesn't make sense that it "suddenly" happened. Ty to remember, which were the last changes you made to your site, besides updating Admin Tools? One of them broke it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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